Privacy Policy

Information We Collect

To provide our services, this platform collects the following information:

• Registration information: email, username, password hash (we do not store passwords in plain text), and display name. If you sign in with a third-party service, we also receive the basic profile data returned by that provider (for example avatar, email, third-party account ID).
• Device and usage information: access logs (IP address, User-Agent, access time), device type, browser, operating system, and approximate region.
• Transaction information: top-up order ID, amount, payment method, order status, and diamond ledger entries. Sensitive data such as card numbers and bank accounts are handled directly by third-party payment providers; this platform neither receives nor stores them.
• Behavioral data: your unlock records, favorited matches, AI chat content, mini-game scores, and items.
• Cookies and local storage: used to keep you signed in, remember preferences (theme, language), and run anti-bot verification.

How We Use Information

We use the information above for the following purposes:

• Operating platform features (sign-in, unlocking, top-ups, subscriptions, games).
• Pushing real-time balance updates and data movements.
• Calling AI service providers to generate predictions and chat replies.
• Preventing malicious registration, abuse, and fraud.
• Improving the product experience (aggregate statistics that do not identify individuals).
• Contacting you when necessary (account security, support replies, important change notices).

Information Sharing

This platform does not sell your personal information. We share only the data necessary in the following situations:

• Payment providers: to process top-up orders and refunds.
• AI service providers: to process AI chat and prediction requests.
• Infrastructure and hosting providers: to operate the service.
• Legal requirements: when lawfully required by applicable law or judicial authorities.

Data Retention

• Account information: kept while the account is active; identifying fields are removed within 30 days after account deletion, while some ledger records may be kept longer to satisfy audit and settlement requirements.
• Access logs: typically retained for 90 days.
• AI chat records: retained by default for 180 days, used for quota statistics and feature improvement.
• Diamond ledger and top-up orders: typically retained for no less than 5 years in line with local tax and accounting rules.

Your Rights

You can use the Settings page to review and update your account information, delete your account, and adjust preferences (theme, language).

To exercise other data rights (such as export or restriction of processing), please contact us via the email shown in the footer, and we will respond within a reasonable timeframe.

Information Security

We apply common industry security measures to protect data, including encryption in transit, secure credential storage, payment handled by qualified third parties, and access controls on internal systems.

However, internet transmission cannot be made absolutely secure, and we cannot give a full guarantee in that respect.

Minors

This platform is not intended for children under the age of 13. If you become aware that a minor has registered an account without the consent of a guardian, please contact us via the email shown in the footer so that we can remove the relevant account.

Cross-Border Data Transfer

This platform relies on overseas infrastructure and globally distributed third-party services. Data may be processed and transmitted across multiple jurisdictions. We will ensure that data transfer and processing meet reasonable security standards.

Policy Updates

This policy may be updated as the product evolves or as regulations change. Material changes will be announced on the platform or sent by email. Continued use indicates acceptance of the updated policy.

Contact

For questions about this policy or to exercise data rights, please contact us via the email shown in the footer.